Effective Date: 01.01.2023
1. Information We Collect
We may collect the following types of personal information when you interact with us:
1.1 Information You Provide: We collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and any other information you provide when you contact us, subscribe to our newsletter, or use our services.
1.2 Automatic Information: When you visit our website, we automatically collect certain information about your device, browsing actions, and usage patterns. This information may include your IP address, browser type, operating system, referring URLs, and other similar data.
2. Use of Personal Information
We may use the personal information we collect for the following purposes:
2.1 Providing Services: We may use your personal information to provide you with our products, services, and customer support, as well as to process and fulfill any requests or transactions you make.
2.2 Communication: We may use your personal information to communicate with you, respond to your inquiries, send you important updates or announcements, and provide you with information about our services, promotions, and events. You can opt out of receiving promotional communications at any time.
2.3 Improving our Services: We may use your personal information to analyze trends, conduct research, monitor website usage, and enhance the functionality and performance of our website and services.
2.4 Legal Compliance: We may use your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, as well as to protect our rights, privacy, safety, or property, and that of our users and the public.
3. Data Sharing and Disclosure
We do not sell, rent, or lease your personal information to third parties. However, we may share your personal information in the following circumstances:
3.1 Service Providers: We may engage trusted third-party service providers to perform various services on our behalf, such as hosting, data analysis, customer support, and marketing. These service providers are authorized to access and use your personal information only as necessary to provide services to us.
3.2 Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or similar governmental or regulatory requirements.
3.3 Business Transfers: If we are involved in a merger, acquisition, sale of assets, or other business transactions, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website of any change in ownership or the transfer of your personal information.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use industry-standard security practices and procedures to safeguard your personal information, but no method of transmission or electronic storage is 100% secure.
5. Your Rights and Choices
You have certain rights regarding your personal information, including the right to access, correct, or delete your information. You may also have the right to object to or restrict certain processing activities and to withdraw consent if you have previously provided it.
To exercise your rights or make any requests regarding your personal information, please contact us using the contact information provided below.
6. Data Retention
7. International Data Transfers
As an international company, we may transfer your personal information to countries outside of your own for processing and storage. These countries may have data protection laws that are different from those in your jurisdiction. By providing your personal information to us, you consent to the transfer of your information to countries outside of your own.
8. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that we may have collected personal information from a child without proper consent, please contact us using the contact information provided below, and we will take appropriate steps to remove the information from our records.
10. Contact Us
DèsVu SARL 9, Rue du Laboratoire L-1911 Luxembourg